TRIBE

A platform to deliver a cluster of programmable, interactive network elements capable of providing communication and collaboration services – video calls, video conferencing, messaging, telephony, and identity management.

Our server-block technology represents the next evolution beyond traditional CPaaS solutions, offering enterprise-grade reliability with modern API flexibility and complete infrastructure control.

SDK-

Solution with REST APIs

Zero

Vendor Lock-in

100%

Data Ownership

What is Tribe?

Modular Infrastructure Blocks

No SDK dependencies required. No vendor feature constraints. Simple REST & WebSocket integration. Deploy in hours, not months.

JSON-Driven Intelligence

Sub-millisecond message routing. 0-1000 scale programmable logic. Custom feature definition. Works with existing systems.

Development Framework

Software tools, standards-based APIs, and sample code for real-time communications. Save on human resources, infrastructure, and time to market.




Core Principles

Our server-block technology represents the next evolution beyond traditional CPaaS solutions




Solutions Driven

Tribe's RTC blocks allow you to focus on your use cases. We provide the missing pieces to add communications for your solution the way you want it. Build what you need how you need it with assurance of built-in scalability and upgradability.




Data Privacy & Security

Control the flow of data in your solution. Tribe's server blocks give you complete data privacy and security, allowing you to maintain transparency. All data is encrypted with industry standard technologies. Your data is yours and you define how it is managed.




Hassle Free Compliance

Tribe develops all its solutions to adhere to industry standards and utilize the latest and greatest in encryption. If you offer communications capabilities in your solution with Tribe blocks, rest assured you are automatically in compliance with any regulatory rules of your region.




Customizability

Don't settle for a one-size fits all approach. With a solution first approach, Tribe empowers orgs and developers to innovate around their products and solutions. Customize communication components to your requirements, your solutions and your customers.




Product Independence

Free yourself from global settings and random generic requirements. Be in full control of your solution deployment. With Tribe's RTC server blocks to localize your communications and to scale to your architecture, you create, consume and offer services to your demands on any device(s) of your choice.




Anywhere, Anyhow

You are in control. Deploy communications solutions where you need - in the cloud, on-premise or a hybrid model. Tribe lets you define and manage your communications how you require it.




Flexible Integration

Tribe's RTC server blocks provide REST and WebSocket interfaces for quick and easy integration into your product/solution. The advantage of Tribe is that our blocks are built to fit seamlessly and to scale. You can focus on your solution and leave the communications part to Tribe.




Immediate Business Impact

Stop adapting your business to platform limitations. TRIBE is the feature-agnostic routing system that makes your communication smart, not more complex.
100% Data Ownership
Zero Vendor Lock-in


architecture

Server-Block Architecture: Modular, Auto-Scale

Platform

A cluster of programmable, interactive network elements capable of providing communication and collaboration services – video calls, video conferencing, messaging, telephony, identity management etc.

Capabilities

• Auto Scale
• REST API Interface
• JSON Data Model (programmable)
• Security
• AI Integration

The Blocks

msgrouter - handles message routing, delivery and notifications across the platform
signalhub - manages signaling for real-time communications between components
mediaengine - processes audio and video streams for conferencing and calls
fonebridge - connects to telecom systems for voice integration
streamer - manages video streaming capabilities for broadcasts
application server - hosts custom business logic and integrations

Features
Traditional CPaaS
TRIBE Server-Blocks
Deployment Options
Cloud Only
Cloud, On-Prem, Hybrid
Infrastructure Control
Limited
Complete
Customization Level
API-Level Only
Component-Level
Data Sovereignty
Limited
Full Control
Federation Support
No
Yes
Usage-Based Pricing
Yes
Optional
Ownership Cost
Unpredictable
Predictable

Beyond Traditional CPaaS


Key Differentiators

  • Modular Architecture: Use only the components you need, unlike monolithic CPaaS platforms

  • Customization Depth:  Deeper level of customization beyond API calls to truly tailor communication flows

  • Data Ownership: Complete control of your data unlike cloud-only CPaaS solutions

How TRIBE evolves with AI to become the intelligent
communication infrastructure of the future

AI Foundation
  • AI integration to message handling (Smart routing & filtering)
  • Speech to Text (transcription) capabilities
  • Basic sentiment analysis for customer service
  • Automated message classification and prioritization

    • Conversational AI
  • Natural Language Processing integration
  • AI-powered chatbots and virtual assistants
  • Multi-language support with real-time translation
  • Context-aware conversation management
    • Intelligence Layer
  • Predictive analytics for communication patterns
  • AI-driven workflow automation
  • Smart escalation and routing algorithms
  • Real-time compliance monitoring with A
    • Agentic AI
  • Autonomous AI agents for customer service
  • Self-healing and self-optimizing systems
  • Advanced emotional intelligence in interactions
  • Federated learning across TRIBE deployments

    • Your Use Case, Covered

    We strive to transform communication infrastructure across multiple market segments

    Enterprise Software Vendors

    Seeking embedded communications capabilities within their existing software platforms

    Solution

    → Custom communication experiences that don't exist yet
    → SDK-free integration with REST APIs
    → Component-level customization beyond API calls
    → Complete data sovereignty and control
    → White-label deployment options

    Benefits

    ⚡ No vendor lock-in through SDKs
    ⚡ Predictable licensing costs
    ⚡ Full infrastructure control
    ⚡ Brandable, auditable, geo-locked deployment

    System Integrators & VARs

    Building vertical solutions and offering complete communication services to end customers

    Solution

    → Infrastructure that adapts to your solutions
    → Programmable communication building blocks
    → Multi-tenant deployment capabilities
    → Revenue sharing partnership models
    → Professional services and implementation support

    Benefits

    ⚡ Build unique solutions rather than adapt to platforms
    ⚡ Partner revenue sharing opportunities
    ⚡ Regional market coverage support
    ⚡ Joint go-to-market strategies

    Healthcare & Government

    Mission-critical sensitive applications requiring regulatory compliance and data sovereignty

    Solution

    → On-premises deployment for data control
    → HIPAA, SOX, GDPR, NIS2 compliance built-in
    → Enterprise-grade security by design
    → Advanced identity verification and MFA
    → Complete audit trails and monitoring

    Benefits

    ⚡ Hassle-free compliance automation
    ⚡ Data localization and residency controls
    ⚡ Zero-trust architecture
    ⚡ Regional deployment rules support

    Communication Service Providers

    Programmable communication building blocks for service providers offering managed services

    Solution

    → Managed service provider capabilities
    → Multi-customer deployment support
    → Revenue sharing partnership models
    → Professional implementation services
    → 24/7 enterprise support tiers

    Benefits

    ⚡ Offer complete communication services
    ⚡ Multi-tenant architecture support
    ⚡ Scalable infrastructure management
    ⚡ Predictable licensing models

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